Frequently Asked Questions

MSP.network (Managed Service Provider Network) is a managed service provider and technology strategy consultancy in Henderson, Nevada, at 2657 Windmill Parkway Suite 353. We have been managing information technology (IT) infrastructure and end-user systems since 1997, and we work as an extension of your team: your virtual IT department.

No. MSP.network is vendor agnostic. We are technology strategy advisors, not vendor-specific salespeople: we learn your needs and existing capabilities and chart a specific course of action based on analytics, case studies and our first-hand knowledge base.

AI-RFP is our AI-powered RFP guidance. Instead of spending months researching vendors, comparing capabilities and negotiating pricing, buyers use it to quickly identify best-fit providers based on industry, compliance, channels, scale and budget, and move faster from requirements gathering to shortlist, selection and deployment.

CCaaS (Contact Center as a Service), cloud, co-location, connectivity, SASE (Secure Access Service Edge), security, UCaaS (Unified Communications as a Service), CX-AI (Customer Experience Artificial Intelligence) and more, plus managed IT services, cybersecurity, cloud services, data center and colocation and network, voice and mobile.

CCaaS (Contact Center as a Service) is a cloud-based contact center that supports voice, chat, email and social channels for your customer service. UCaaS (Unified Communications as a Service) brings voice, video, messaging and file sharing together in one place for better collaboration inside your company. MSP.network helps you compare providers for both.

We offer no-cost assessments: cybersecurity audits including dark web monitoring reports, circuit billing audits, wireless audits, and more. Request your free assessment.

Through aggregated buying power: we have negotiated lower rates with hundreds of vendors, regardless of the scale of your project or spend. We also partner with major data centers to pass on preferred pricing.

Over 1,000 data centers, with preferred pricing from solution providers. We help with colocation, connectivity, disaster recovery, migration services and build outs, domestically and globally.

Yes. Our managed IT services include 24/7/365 monitoring, and our managed SOC (SOC as a Service) gives you 24/7 security operations without the cost of building your own team: we handle threat detection, alert triage and incident response.

Yes. We make compliance easier by guiding you through frameworks like HIPAA, PCI-DSS, NIST and more, helping you meet your obligations and stay audit-ready while reducing risk.

Yes. MSP Network offers businesses without official IT experts comprehensive expertise, providing virtual CIO/CISO capabilities without the overhead. We can assist your team or become the security arm of your company so your team can focus on its core competencies.

Patch management, remote access, 24/7/365 monitoring, antivirus and anti-malware, asset and inventory tracking, automated maintenance, dark web monitoring, reporting, network device management, web filtering, help desk, remote support, a ticketing system, email management (Google Apps, Office 365), analytics, unlimited on-site support and hosted Exchange mailboxes. See managed IT services.

Yes. Through a diverse network of financial organizations we are able to align you with funding resources for your technology needs.

Request a free assessment or call 725-202-9443 to schedule a consultation. We will contact you shortly after we receive your information.